Privacy Policy

Last updated: January 2025

This Privacy Policy explains how PROS Pest Control Services ("we", "us", "our") and this website collect, use, and protect your information when you use our site and call the phone number displayed.

Information We Collect

We may collect the following types of information:

Name and contact details (such as phone number and city/ZIP code)
Information about your pest issue (type of pest, property type, urgency, etc.)
Call-related information (call time, duration, outcome)
Technical data such as IP address and basic device/browser information

How We Use Your Information

We use the information we collect in order to:

Connect you with independent local pest control service providers
Respond to your inquiries and provide requested information
Improve our advertising, website performance, and call-handling processes
Maintain records for internal reporting, quality control, and compliance

Calls and Recordings

Calls to the phone number(s) on this website may be routed to independent pest control providers. Calls may be recorded or monitored for quality assurance, training, and dispute resolution, where permitted by law.

Sharing of Information

We may share your information with:

Independent pest control contractors and providers in order to fulfill your request
Service providers who help us operate this website, call routing, or analytics
Authorities or third parties when required by law, court order, or to protect our rights

We do not sell your personal information to unrelated third parties.

Cookies & Tracking

Our site may use cookies, tracking pixels, or similar technologies to measure traffic, improve performance, and understand how users interact with our pages and ads. You can typically control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

If you no longer wish for us or our partners to contact you, you may request that we update or delete certain information where feasible. Please note that we may need to retain some data for legal, reporting, or legitimate business purposes.

Third-Party Websites

This site may link to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies separately.

Service Relationship

This site is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent, and we do not control how they handle your data. You should review the privacy practices of any provider you choose to hire.

Contact Us

If you have questions about this Privacy Policy, you may contact us through the information provided on the main page of this website.